Privacy policy

Privacy Policy

This is the privacy notice for Gun Metal Grappling. In this document, "we", "our", or "us" refers to Gun Metal Grappling.

We are registered in Australia with ABN 785 3605 3823. Our registered office is located in Highgate, Perth, Western Australia.

This notice explains our policy regarding all the information we collect about you. It covers both identifiable information and anonymous data.

We prioritize your privacy and confidentiality. We understand the importance of ensuring your data is not used for unintended purposes and does not fall into the wrong hands. Our policy is strict and specific, complying with Australian law and other relevant jurisdictions. If you believe our policy does not meet your expectations or if we are not adhering to it, please let us know.

Except as outlined below, we do not share, sell, or disclose your personally identifiable information to third parties.

Information Collection and Use

Here is what we collect and why:

  1. Basic Identification and Contact Information

    • Purpose:
      • To provide requested services.
      • To verify your identity for security reasons.
      • To market our services and products.
      • General use by us or third parties for demographics or usage analysis without identifying individuals.

  2. Marketplace Information

    • When you provide information to purchase a service from another person on our site, we assume permission to pass this information to the relevant party.

2.1. Domain Name and Email Address

  • Recognized by our servers and used to record pages visited.
  • Purpose:
    • To correspond and interact with you.
    • For collective analysis for site quality improvement.
    • To inform you about subscribed services.
    • To notify you of other services from us or related sites.

  1. Website Usage Information

    • Collected via embedded software (e.g., JavaScript) to analyze page views, navigation, and interaction. This data may sometimes be linked to identifiable individuals.

  2. Credit Reference

    • Shared with credit reference agencies to combat fraud if customers cancel payments without providing a reason and opportunity for a refund.

  3. Business and Personal Information

    • Includes all information exchanged in our business relationship. We maintain confidentiality and expect the same from you.

  4. Cookies

    • Small text files stored on your device. They enhance website functionality and efficiency. Disabling cookies won't affect your ability to view the site, but some features may be limited. Uses include:
      • Recording cookie consent.
      • Enabling site functionality.
      • Operating our content management system.
      • Enhancing contact form security.
      • Collecting anonymous site usage data.
      • Storing personal information for future visits (lasting 30 days).
      • Enabling YouTube video functionality in privacy-enhanced mode.
      • Third-party vendors (e.g., Google) using cookies for ad services.

  5. Support System Messages

    • We collect data from messages to confirm your entitlement to information and to provide responses. Requests and replies are recorded to improve efficiency.

  6. Complaints

    • Information from complaints is recorded and used to resolve issues. We may share complaint information with relevant parties if necessary.

  7. Job Applications and Employment

    • Job application information may be retained for up to three years. Employment-related information is collected and used only for employment purposes.

  8. Content Provided by You

    • Information intended for public use is your responsibility to manage for privacy. We accept no liability for third-party use.

  9. Information from Third Parties

    • We may receive indirectly derived personal data from software services, which is not identifiable to you.

  10. Disclosure to Government Agencies

    • We comply with legal requirements and may provide information to authorities with proper authorization.

  11. Reviewing and Updating Information

    • You can review or update your personal information by contacting us. We will verify your identity before granting access or making changes.

  12. Sale of Personal Information

    • We do not rent, sell, or disclose personal information outside our business, except as specified.

  13. Data Processing Outside Australia

    • Our websites are hosted in Australia. Data may be processed outside of Australia and in other countries.

  14. Compliance with Law

    • This policy complies with laws in jurisdictions where we operate. If you believe it fails in your country, let us know. Your use of our website is your choice.

  15. Removing Your Information

    • You can request the removal of personally identifiable information by contacting us. We will verify your identity before making changes.

  16. Changes to Privacy Policy

    • This policy is subject to change. Please review it periodically to stay updated.